Bahri Annual Report
2016 Business Units Performance & Achievements
ship running cost optimization, with strategic procurement, proactive maintenance, crew cost optimization, dry-dock efficiencies, port agencies contracts, supplier discounts. These translated into cost savings of SAR 125 million during 2016. On the other hand, in 2016, the number of Bahri managed vessels increased by 9; 4 VLCC’s and 5 MR tankers, and there was a reduction of 1 storage tanker, bringing the total number of vessels under technical management to 78 vessels. The table below shows the individual fleet’s percentage cost reduction in 2016 compared with 2015 due to the cost-effective measures applied, resulting into more efficient and cost effective operations.
certification, following its DNV/ GL compliance audit. In addition, preparations were started for the upgrade to the new ISO 9001:2015 standard, which will be fully completed in 2017. Moreover, Bahri’s Net Promoter Score (NPS), which determines customer loyalty, based on a ten-point scale, increased to 9.1 in 2016 compared to 8.5 in 2015. Any number above 9 means that the customer is very likely to recommend company services and there is a direct correlation to revenue for every one-point increase in the NPS score. Bahri’s rigorous safety and quality testing ensures reliability, which translates into increased efficiency and decreased running costs. Furthermore, there was improved
Dry Bulk vessels
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