Quality Management had planned to include all business sectors of the company under one umbrella of (QMS). This is scheduled to be implemented during 2010 - 2012. Quality Management had also planned to implement a Total Quality Manage- ment System (TQMS). This system would be developed during 2011 - 2013. The Department also performed the supervision and implementation of Governance, Risk and Compliance System (GRC). The System was successfully finalized during the third quarter of 2010, and was implemented by IACD. IACD had completed the audit assignments for the year 2010 in compliance with the approved audit plan. The relevant recommendations & suggestions were communicated accordingly. The Human Resources Department is committed towards the development of the employees’ strategy which supports the achievement of the company’s mission and strategic goals. The strategy will be reviewed and revised an- nually in the light of changing HR priorities and the company’s needs. The HR department’s role is to add value to the company through the develop- ment and implementation of the HR plans as well as taking a leading role in enhancing the staff’s growth and training programs. NSCSA’s Training and Career Development program is aimed at optimizing the utilization of its human resources. This further helps the employees to achieve the organizational goals; which provides an opportunity and a broader structure for the development of its human resources’ technical & behavioral skills in the company. Saudization Policies: Saudization is one of the key areas wherein NSCSA concentrates in achiev- ing to bring more Saudis on board. Priority is given to Saudi nationals for all job vacancies in NSCSA. In 2010, Saudinization’s percentage rate at NSCSA in Saudi Arabia has reached 55% with 3% increase from the year 2009. NSCSA have introduced a “Professional Career Development Program” in 2010. Saudi graduates were inducted to this program to train in different departments for a possible permanent placement in NSCSA. Five selected trainees successfully completed their traning under this program. They have been appointment permanenetly in various departments, branch offices and subsidiary offices.
Human Resources
NSCSA also provides trainings to new entrant Saudi sailors on board NSCSA vessels.
The National Shipping Company of Saudi Arabia Annual Report 2010
28
Powered by FlippingBook